Less manual work. More operational capacity.

We design, implement and manage business processes to reduce errors, save time and improve execution.

We use automation and AI only where they add real value.

See solutions

Processes tailored to your business. Clear rules. Execution under control.

Three ways to improve your operations

Choose how much you want to delegate: run it yourself on the platform, build it with us, or let our team operate it.

Three levels of involvement on the same platform. Killia adapts to where you are.

Self-service

Self-service platform

You run the platform. No custom build.

Configure your own processes, modules and applications on the platform. You control the operation and the brand.

From €75/month per module

No setup fee. Basic support included; premium optional. If you delegate the initial setup, it is quoted separately.

Benefits

  • No custom development.
  • Full autonomy.
  • Your own brand (white-label).
  • Scale when you need it.
We implement

Custom Implementation

Your team keeps running the operation.

We start from the platform and adapt it to your process. Your team operates; Killia provides support.

Solution from €2,500

Includes diagnosis, adaptation, data migration and one dashboard. Afterwards, platform from €75/month per module; basic support included and premium optional.

Benefits

  • Your team keeps control.
  • Less manual work.
  • Data ready to operate.
  • Visibility from day one.
Explore custom implementation
We operate

Managed Operations

We operate. Your team receives the results.

We run and supervise recurring processes, handle exceptions and deliver the prepared work.

Setup from €99 + €250/month (launch)

Reference price by service. Support included.

Benefits

  • Less administrative load.
  • Continuity without peaks.
  • Traceability and follow-up.
  • Results in your systems.
View managed operations

More control ← → More delegation

The platform behind every solution

One platform for all three models: data, workflows, rules, integrations and traceability.

Configurable data

Records, fields and relationships defined for your process, not a fixed template.

Workflows and rules

States, validations, approvals and exceptions applied consistently.

Integrations

Connect your current tools: ERP, CRM, email, spreadsheets and documents.

Dashboards and traceability

Visibility into the status of each case and a record of what happens in the operation.

A good fit if...

  • You want to control your operation and your brand.
  • You have a team that can configure and run the platform.
  • You prefer to adapt the platform yourself, without delegating the implementation.

Not for you if...

  • You prefer us to adapt the platform to your process.
  • You prefer to delegate the full operation.
  • You have no one who can configure the platform.

The same platform already running processes in finance, documents and sales: up to 90% less manual time in reconciliation.

Start self-service or ask Killia to implement or operate it: the foundation is the same.

Where time and money are lost

Many processes still consume resources because they rely on manual reviews, incomplete information or tools that do not work together.

Repetitive manual work

People spending hours copying, reviewing, classifying or validating information.

Incomplete or incorrect information

Data and documents that need corrections before they can be used.

Slow, disconnected processes

Tasks that stall between teams, departments and tools.

Incidents with no follow-up

Errors and exceptions that require intervention without clear criteria or owners.

We identify these bottlenecks and turn them into faster, more consistent and controlled processes.

From problem to a controlled operation

We start by understanding where value is lost and define how to improve the process before putting it into production.

Friction →
Logic →
Production →
Governance
01

Diagnosis

We identify the problem, its impact and the opportunities for improvement.

Deliverable

Friction map with the main bottleneck and its impact.

Indicative timeline

1–2 weeks

02

Design

We define rules, validations, owners and exception handling.

Deliverable

Rules, validations and exceptions document.

Indicative timeline

1–2 weeks

03

Implementation

We configure, integrate and validate how the process works.

Deliverable

Process configured, integrated and validated in production.

Indicative timeline

2–4 weeks of implementation

04

Operation and control

We supervise results and incidents and establish who runs each part depending on the contracted model.

Deliverable

Operations, incidents and KPI report.

Indicative timeline

Ongoing

Technical responsibility always sits with Killia. Functional responsibility is defined per model: your team runs the operation in custom implementation; Killia runs it in managed operations.

Start with the problem you need to solve

Start with a free assessment; if it fits, we define the custom solution.

Custom Implementation

Initial assessment

Free

15–30 minutes. Written summary within 48 hours.

We briefly analyse the process you want to improve, identify the main friction points and assess which type of intervention may make sense.

Includes

  • Written summary within 48 hours with findings and next steps.
  • Preliminary identification of the main bottleneck.
  • Initial estimate of operational impact, when there is enough data.
  • Initial recommendation between implementation and managed service.
  • Next steps and indicative investment range, if viable.

Custom solution

From €2,500

3–5 weeks. Includes diagnosis, process adaptation, data migration and one custom dashboard. Afterwards, platform from €75/month per module; basic support included and premium optional from €150/month.

A custom solution, live in 3–5 weeks: data migrated, rules defined, integrations connected and one dashboard for your team.

Examples: bank reconciliation, document management, operational reporting and WhatsApp agents.

Includes

  • Diagnosis and friction map.
  • A custom solution.
  • Process adaptation: data, workflows, rules and roles.
  • Data migration.
  • Minimum viable integration.
  • One custom dashboard with your KPIs.
  • Testing, training and go-live.
  • Platform from €75/month per module after implementation.
  • Basic support during implementation and 30 days after.

Several processes, complex integrations or more dashboards? We scope it on the same platform, with a fixed scope and budget.

Operations you can delegate today

Ready-made services that solve specific needs without designing the whole process from scratch.

Reference pricing

Initial Setup

99€

One-time payment

Monthly Plan

250€

Launch price · €500/month from the second month

Annual Plan

5,000€

Quarterly billing (4 × €1,250)

Included capacity depends on the service. Overcapacity conditions where applicable. No lock-in on the monthly plan.

Sectors we already operate in

The same services, adapted to each sector's operation and data.

Automating is not enough. It has to work.

We design processes that work under real conditions, with clear rules, follow-up and operational accountability.

Clear rules

We define what must happen in each situation and under which conditions.

Controlled exceptions

We prepare processes to handle the cases that fall outside the standard path.

Traceability

We record and supervise the information needed to understand what happens in each process.

Operational accountability

We establish who must intervene, what must be supervised and how incidents are resolved.

AI is a tool. The goal is to improve the operation.

How we protect your operation

EU data

GDPR-compliant processing and provider agreements, as described in our privacy policy.

Controlled access

We define who can access what and put each party's responsibilities in writing.

Human exception handling

Cases outside the managed service rules are resolved by a person with the full context.

Written scope

What is included, what is not and the capacity, before we start.

Deploy where you decide

In your own infrastructure (your VPS) or in ours, depending on what your operation requires.

Support tiers

Standard support included; optional Enterprise tier for critical operations.

Frequently asked questions

Questions grouped by model: adapting a process, delegating an operation, or running the platform yourself.

Self-service platform

What does the self-service platform include?

Access to the platform so you can configure your own processes, modules and applications. You manage the configuration and the operation; Killia does not implement or operate the process.

Do I need custom development, or can I use my own brand?

No custom development is required: the platform is configured on standard modules. It can also run under your own brand (white-label) for your clients.

How is it contracted and billed?

It is contracted per module, with public pricing and no setup fee. After the demo we define the modules you need; basic support is included and premium support is optional. Custom implementation and managed operation are contracted separately.

Custom Implementation

Do I have to change my tools?

No. We adapt to your CRM, ERP, email and calendars. If an integration is missing, we scope it before we start.

What if the process doesn't fit or doesn't get off the ground?

We cover that in the assessment: if it is not viable as a custom solution, we tell you before you contract and there is no cost. If a technical blocker appears during implementation, we stop and agree the executed scope before continuing.

How is an implementation billed?

Setup in phases, with scope and price fixed before we start. Your team keeps running the operation; basic support is included and premium support is optional.

Managed Operations

Who runs the process and who is accountable?

Killia runs and supervises the process. Exceptions included in the service are resolved by our team with the full context; you receive the result.

Is there a minimum commitment?

No. It is contracted with an initial activation and a monthly fee, with no lock-in.

What happens if volume grows?

Each service includes a monthly capacity. If you exceed it, we apply the overcapacity terms agreed in writing, without changing the process.

Support across all three models

Basic support is common; the scope changes by model.

What support does the platform include?

Platform incident support is included (bugs, outages and execution errors) plus 2 queries per month per module; incidents we detect do not consume a query.

How do I extend support?

With Business (€150/month), Enterprise (€500/month) or extra queries (€75). In implementation, basic support covers the rollout and 30 days after; in managed, it is included in the operation.

Which process is costing you time or money?

Tell us what you need to improve. We will assess whether to implement a tailored process or delegate a recurring operation directly.

Explore solutions

First assessment at no cost and no commitment. The diagnosis is included in the custom solution.

Prefer email or phone? hola@killia.com · 663 78 88 40 · WhatsApp

Killia Technologies 2026 Process design for controlled operations
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